FlurFitGet the app

Delete your FlurFit account and data

You can permanently delete your account, and everything stored with it, at any time. It takes about a minute and you don’t need the app installed.

Step 1 of 2 · Confirm it’s you

Sign in with the email and password you use in the app.

Signing in only confirms the account is yours. Nothing is deleted on this step.

Forgot your password? Reset it from the sign-in screen in the app, or email our support team from your account’s email address and we’ll delete it for you within 30 days.

What is deleted

  • Your sign-in: email address, password and active sessions.
  • Your profile: name, avatar, age, sex, height, goals, activity level, health notes and food favourites.
  • Your weight history and every food diary entry.
  • Your daily activity: step counts (including steps read from Apple Health or Health Connect), articles and motivations read.
  • Your settings, saved products and in-app notifications.
  • Your subscription, checkout history and AI Kitchen usage. Any renewal is stopped first, so you are not charged again.

This happens immediately when you confirm. It can’t be undone and we can’t restore anything afterwards.

What we keep

  • Payment records, if you ever paid: the amount, plan, dates and the payment provider’s transaction reference, kept for 6 years for tax, accounting and dispute rules. They hold no name, email or account id.
  • A deletion record: the date and how many items were erased, with nothing that identifies you.
  • Backups: encrypted database backups age out automatically, usually within 30 days. Deleted accounts are not restored from them.

Stripe and Paystack keep their own records of payments you made, under their privacy policies. Usage analytics and crash reports are collected without your name, email or account id, so they aren’t linked to you.

Other ways to delete

  • In the app: open your profile, then Account, then Delete account. This also clears the data on your phone.
  • No account? If you never signed up, your data lives only on your phone. Uninstalling the app removes it.
  • Delete some data but keep the account: you can remove diary entries and weigh-ins in the app, or email our support team and tell us what to remove.